Deleting the EarnIn app and stopping all associated payments is straightforward if you follow the correct steps. This guide will help you close your EarnIn account, prevent future charges, and remove the app from your device.

How to Close Your EarnIn Account

To stop all services and payments, you need to close your EarnIn account through the app. Follow these steps:

1. Open the EarnIn App: Launch the EarnIn app on your mobile device.
2. Access the Settings Menu: Tap on the menu icon (≡) located at the lower right corner of the screen.
3. Navigate to Your Profile: Tap on your profile section where your name and phone number are displayed.
4. Close Your Account: Select "Close My Account" and follow the on-screen prompts to confirm and complete the account closure process.
5. Receive Confirmation: You will receive an email confirmation from EarnIn once your account has been successfully closed.

Important Considerations Before Closing Your Account

Before closing your account, consider the following important points to ensure a smooth process.

Pending Debits and Scheduled Payments

Closing your EarnIn account does not automatically cancel any pending debits or scheduled payments you have authorized. To prevent any upcoming debits:

1. Notify EarnIn Support: Contact EarnIn at least three business days before the scheduled debit date.
   • Live Chat: Use the live chat feature within the EarnIn app.
   • Email: Send a message to care@earnin.com.
2. Provide Necessary Information: Clearly state your request to cancel any pending debits and include your account details to expedite the process.

Disable Autopay (If Applicable)

If you have Autopay enabled, you need to disable it separately to prevent automatic withdrawals. Here's how:

1. Open the EarnIn App: Launch the app and go to the Settings menu (≡ icon).
2. Manage Your Card Settings: Tap on "Manage Card".
3. Access Autopay Settings: Select "Manage Autopay".
4. Turn Off Autopay: On the "Turn off Autopay" screen, toggle the Autopay option to off. Tap "CONFIRM" and then "CONTINUE" to finalize.

Unlinking Your Bank Account

Closing your EarnIn account does not automatically unlink your bank account. To ensure your bank account is unlinked, you should:

• Email EarnIn Support: Send a request to care@earnin.com asking to revoke your authorizations and unlink your bank account. Make sure to notify them at least three business days before any scheduled debits.

How to Uninstall the EarnIn App

After closing your account and addressing any pending payments, you can remove the app from your device.

For Android Devices

1. Access Device Settings: Open Settings on your device.
2. Navigate to Applications: Tap on "Apps" or "Application Manager".
3. Select EarnIn App: Scroll through the list and select EarnIn.
4. Uninstall the App: Tap "Uninstall" and confirm the action when prompted.

For iOS Devices

1. Find the EarnIn App: Locate the EarnIn app icon on your home screen.
2. Initiate Deletion: Press and hold the app icon until it starts wiggling or a menu appears.
3. Remove the App: Tap on the "-" symbol or select "Remove App".
4. Confirm Deletion: Tap "Delete App" to confirm and remove the app from your device.

Final Notes

• No Fees for Closing Account: There are no charges associated with closing your EarnIn account.
• Access to Account Information: After closing your account, you will lose access to your transaction history and other account details within the app.
• Tip Yourself Balance:
  • Any remaining funds in your Tip Yourself balance will be automatically transferred to your linked bank account.
  • If the transfer fails, EarnIn support will contact you to arrange an alternative method.
• Future Use of EarnIn Services:
  • Once your account is closed, it cannot be reopened.
  • To use EarnIn again, you'll need to create a new account after a waiting period.
• Reusing Banking Information:
  • You cannot use the same banking details for seven days after the last transaction on your closed account when setting up a new account.

Need Assistance?

If you encounter any issues or have questions during the process:

• Live Chat Support: Access the live chat feature within the EarnIn app before closing your account.
• Email Support: Send an email to care@earnin.com for assistance.
• Already Closed Your Account?: If you've already closed the app and need help, tap the question mark icon on the EarnIn app login screen to reach support.

Preventing Overdraft Fees

• Ensure Sufficient Funds: Make sure your bank account has enough funds to cover any pending debits to avoid overdraft fees.
• Monitor Your Bank Statements: Keep an eye on your bank account activity for a few weeks after closing your EarnIn account to confirm that no unexpected charges occur.

By following these steps carefully, you can confidently delete the EarnIn app and stop all associated payments. Remember to address any pending debits and disable Autopay to prevent unexpected charges. If you need help at any point, EarnIn's support team is available to assist you.