Are you looking to close your MoneyLion account and ensure that no more payments are deducted from your bank account? Whether you've found a better financial solution or simply wish to end your services with MoneyLion, this guide will provide you with the simplest steps to delete the app and secure your financial information.
Follow these straightforward steps to permanently delete your MoneyLion account using the app:
- Open the MoneyLion App: Launch the MoneyLion app on your smartphone and log in using your credentials.
- Access Your Profile: Tap on the Profile icon located at the bottom right corner of the screen.
- Navigate to Settings: In your profile menu, tap on Settings.
- Select Account Management: Scroll down and select Account Management from the list of options.
- Initiate Account Deletion: Tap on Delete Account to begin the deletion process. Read the instructions carefully, then tap Continue.
- Confirm Your Identity: Enter the email address associated with your MoneyLion account to confirm the deletion request.
- Finalize Deletion: When prompted, tap Continue. You will receive a confirmation message indicating that your account deletion request has been successfully submitted.
Before you proceed with deleting your account, consider the following important notes:
- Settle All Outstanding Balances: Ensure that all outstanding loans, Instacash advances, and any other dues are fully paid off before attempting to delete your account. MoneyLion will not allow you to delete your account if you have any active loans or unpaid balances.
- Automatic Termination of Services: Deleting your account will automatically stop any scheduled automatic payments and unlink your bank account connected to MoneyLion. You will lose access to all MoneyLion features, including:
- RoarMoney Account
- Investment Account
- Credit Builder Loans
- Other associated services
- Data Removal: Your personal data and information will be removed in accordance with MoneyLion's privacy policy. If you wish for complete data removal, you can email support@moneylion.com requesting this action.
If you prefer or encounter issues deleting your account through the app, you can request account deletion by emailing MoneyLion support:
- Compose an Email: Open your email client linked to your MoneyLion account and create a new email addressed to support@moneylion.com.
- Email Subject: Set the subject line as: REQUEST TO DELETE MY ACCOUNT.
- Email Body: Politely request the deletion of your account and the removal of your data from their database. Include your full name and the email address associated with your MoneyLion account for verification.
- Send the Email: Double-check the information and send the email. Wait for a confirmation reply from MoneyLion support.
To ensure the account deletion process goes smoothly, consider the following tips:
- Verify Account Deletion: After submitting your deletion request, monitor your email for confirmation. Check your bank statements to ensure that no additional payments are processed.
- Document Communications: Keep records of all interactions with MoneyLion support, including emails and chat logs. This documentation can be useful if any issues arise after the deletion request.
- Contact Customer Support if Needed: If you experience any problems during the deletion process, reach out to MoneyLion customer support:
- Phone: Call 1-844-224-0087
- In-App Chat: Use the chat feature within the MoneyLion app for assistance.
Deleting your MoneyLion account is a straightforward process when you follow the correct steps. By settling any outstanding balances and using the app or email method to request deletion, you can ensure that your account is closed and no further payments are deducted. Always remember to verify that your account has been deleted and that all automatic payments have ceased to secure your financial peace of mind.
If you have any further questions or need assistance, don't hesitate to contact MoneyLion customer support.