Cash Advance Apps

How to stop Klover from taking money?

Last Updated: Apr 03, 2025

If Klover is still taking money from your account, it might be because you have an active account or pending repayments with them. To stop Klover from taking money, you should close your account. You can do this by:

  • Opening the Klover app.
  • Going to your Profile section.
  • Finding the "Membership" or "Subscription" area.
  • Tapping "Cancel" and following the on-screen prompts.

Alternatively, you can send an email to support@joinklover.com requesting to close your account. Make sure to include your name, email address, and phone number associated with your Klover account.

Keep in mind that Klover automatically deducts repayments from your linked bank account on the scheduled date. If you have any outstanding advances, they may continue to attempt withdrawals until the amount is repaid.

How do I cancel my Klover cash advance account?

There are two ways to cancel your Klover account:

  1. Via the app: open the Klover app, go to your profile, find the "Membership" or "Subscription" section, tap "Cancel", and follow the on-screen prompts which may include selecting a reason and confirming your cancellation.
  2. Via email: send an email to support@joinklover.com requesting to close your account. Make sure to include your name, email address, and phone number associated with your Klover account.

If you're a Klover+ member and want to inquire about a refund, reach out to support at support@joinklover.com.

What do users say?

After analyzing hundreds of reviews posted in February and March 2025, we found several users expressing frustration about stopping Klover from taking money.

  • Unexpected charges: Some users report being charged monthly fees even after canceling their subscription or without knowingly signing up for one.
  • Difficulty canceling membership: Reviewers mention struggles with removing their card or canceling their account, with the app continuing to attempt withdrawals.
  • Early withdrawals causing overdrafts: A few users experienced Klover withdrawing funds before the agreed repayment date, leading to overdraft fees.
  • Unresponsive customer support: Many express frustration over slow or unhelpful responses from customer service when seeking to resolve billing issues.

Contact Klover customer support

If you're looking to contact Klover customer support, here are all the ways you can reach them:

  1. Email: send an email to support@joinklover.com
  2. Help button: use the Help button on the Klover website
  3. App support request: submit a request through the app by going to Account Settings > Help and clicking the speech bubble in the Help Center
  4. Chat: chat with support in the app during chat hours (Monday to Friday, 9:30 AM to 5:30 PM CST)
  5. Call: call customer support at +1 888-293-8767
  6. Mail: send mail to Klover Holdings, Inc., 222 W Hubbard St Ste 210, Chicago, IL 60654