Beem Reviews Complaints

Positive

1%

Negative

99%

Many users express significant frustration with Beem's subscription cancellation process. They report being charged for subscriptions they believed were canceled, with some accumulating fees over several years. Attempts to cancel are often met with demands to pay outstanding dues first, which users find unreasonable, especially when they haven't used the app. Customer service is frequently described as unresponsive or unhelpful, leaving users feeling trapped in a cycle of unwanted charges. The sentiment is overwhelmingly negative, with many labeling the app as a scam and warning others to stay away.

App reviews talking about Subscription Cancellation:

"...they won’t let me cancel it until the outstanding dues were paid..."

"I’ve accumulated over $200 in fees though I’ve begged them monthly for two years to cancel my subscription."

"...they are still trying to charge me nearly 4x the amount of money I borrowed AND PAID BACK..."

Positive

4%

Negative

96%

Many users complain about Beem's advertising accuracy, highlighting a significant gap between the app's promises and its actual offerings. A recurring issue is the unavailability of cash advances, which are often advertised as readily accessible but are instead frequently reported as 'in high demand' or unavailable. This has led to frustration among users who feel misled by the app's marketing. Some users also mention being bombarded with notifications despite having them turned off, and others criticize the app for collecting personal information without delivering the promised services. Overall, the sentiment is largely negative, with users feeling deceived by what they perceive as false advertising.

App reviews talking about Advertising Accuracy:

"...quick cash is unavailable due to high demand? What is the point of offering quick cash if it's never available?"

"Says you can get $1000 but they want you to buy a subscription then it starts at $40 not $1000"

"...message saying it is unavailable, so that's already false advertisement."

Positive

5%

Negative

95%

Many users complain about Beem's subscription model, citing issues with being charged fees despite not being able to access or use the app's services. Several reviews mention being billed for months, or even years, without receiving the promised cash advances or being able to withdraw funds. Users express frustration over being unable to cancel their subscriptions without paying outstanding fees, and some describe the app as a scam. There are also reports of poor customer service, with representatives providing unhelpful responses and not resolving issues. Overall, the sentiment is overwhelmingly negative, with users feeling trapped by a service they cannot effectively use.

App reviews talking about Subscription Model:

"...I’ve been charged for a subscription for this app since 2022, and now they keep asking me to pay a “fee” for having the account when I didn’t even sign up for this subscription..."

"This app did not work for months and they were still charging me a monthly fee."

"...I pay for sub yet any time I try to take the advance I approved for it just stalls on white screen is this app a scam?..."

Positive

11%

Negative

89%

Many users complain about Beem's bank compatibility issues, with numerous reports of the app failing to verify or connect bank accounts. This problem seems to persist across various banks, including popular ones like Chime and PNC. Users express frustration over the app's inability to link accounts despite being listed as compatible, leading to difficulties in accessing cash advances. Some users also mention that customer support is unhelpful, often providing generic responses without resolving the issues. Despite these challenges, a few users have successfully used the app with certain banks, but the overall sentiment is negative due to the frequent verification problems.

App reviews talking about Bank Compatibility:

"...problems from the start trying to verify bank account which is my everyday account..."

"Claim they can’t verify my account but shows the account and couldn’t help..."

"...it's taking longer than normal to verify your information, we'll notify you when we're done..."

Positive

10%

Negative

90%

Many users complain about the Beem app's stability, citing frequent crashes, persistent error messages, and issues with logging in or linking bank accounts. Several reviews mention that the app often freezes or fails to load beyond the initial screen, making it difficult to access the cash advance feature. Users express frustration over the app's unreliability, especially when they need to withdraw funds urgently. Despite some users finding the app helpful when it works, the overwhelming sentiment is negative due to the app's instability and the lack of responsive customer support.

App reviews talking about App Stability:

"...I’ve been trying to sign up for months now...but then says something went wrong..."

"App stays frozen after asking for my location..."

"...app has stopped functioning for weeks now, I’ve updated it multiple times..."

Positive

23%

Negative

77%

Many users complain about Beem's fees and costs, highlighting unexpected charges and difficulties with refunds. Several reviews mention being charged multiple times without clear communication or correlation to their paydays, leading to financial strain. Users express frustration over late fees and subscription charges, especially when they believed their accounts were closed. Some even describe the app as a scam due to these unexpected costs. On the flip side, a few users appreciate the app's transparency in its fee structure, though this sentiment is less common. Overall, the sentiment around fees and costs is largely negative, with users feeling trapped by ongoing charges and inadequate customer support.

App reviews talking about Fees & Costs:

"...they have taken Money 3 times in a week and now I cannot with draw it back out..."

"I didn’t even know that I had an open account still as I thought I had canceled the account..."

"...they randomly withdraw the advance back with no notice on a random date..."

Positive

24%

Negative

76%

Many users express frustration with Beem's approval process for cash advances, citing long wait times and verification issues. Some users report being stuck on a waitlist for months, while others mention being unable to get past the verification stage despite providing all necessary information. A few users have had positive experiences, noting quick and easy approvals, but these are overshadowed by the numerous complaints about delays and inefficiencies. Overall, the sentiment is largely negative, with users feeling disappointed and let down by the app's promises.

App reviews talking about Approval Process:

"...I've been waiting for approval for over a year now."

"I’ve had this app for some time now. Every time I log in and try to get an advance as soon as I click it states there is a waitlist..."

"...It's been 'verifying' for a week now. I've entered my bank info, was verified every time only to be asked to connect My bank again..."

Positive

27%

Negative

73%

Customer support for the Beem app receives mixed reviews. Some users praise the quick and helpful responses they receive, highlighting instances where issues were resolved promptly and effectively. However, many others express frustration over unresponsive or unhelpful support, often citing long wait times, repeated scripted responses, and unresolved issues. There are complaints about difficulties in verifying accounts, withdrawing funds, and linking bank accounts, with some users feeling ignored or dismissed by support staff. The sentiment is divided, with a notable number of users dissatisfied with the level of assistance provided.

App reviews talking about Customer Support:

"...every time I call customer service I get someone who reads from a script and can barely speak clear English..."

"Customer service is quick to resolve any issues."

"...Been reaching out to customer service and they have been no help WHAT SO EVER..."

Positive

45%

Negative

55%

Many users express concerns about Beem's security and privacy practices. Some users feel that the app is designed to exploit personal information, with one user alarmed by requests for sensitive documents like a child's birth certificate. Others report issues with unauthorized account activity and fear their information might be sold. However, a few users praise the app's security features, such as selfie verification and encryption, which make them feel their data is secure. Overall, the sentiment is mixed, with significant apprehension about privacy and data handling.

App reviews talking about Security & Privacy:

"...it is just an app created to steal your information."

"...the selfie feature makes me feel like security is a priority"

"...if my info Is sold on the net. You will be reported to FTC."

Positive

60%

Negative

40%

Many users appreciate the Beem app for its convenience and ease of use when it comes to cash advances, but there's a common sentiment that the loan amounts are relatively small. Most users report receiving advances ranging from $20 to $40, with some mentioning a maximum of $150 after extended use. While the app is helpful in emergencies, several users express a desire for higher loan amounts. Despite this, the app is praised for its quick cash access and additional features, though some users find the selfie verification process cumbersome.

App reviews talking about Loan Amounts:

"...wish the amounts were more but fast and convenient..."

"Most I ever got was 25 bucks but I’ll say it is always hopeful..."

"...wish you could borrow more than $30 without having to upgrade"

Positive

92%

Negative

8%

Users praise Beem for its quick and reliable cash advance feature, often highlighting the app's ability to provide instant cash in emergencies. Many appreciate the straightforward and user-friendly interface, which makes accessing funds hassle-free. However, some users report occasional issues with the instant cash feature being unavailable or experiencing technical glitches. Despite these hiccups, the overall sentiment is positive, with many finding the app to be a lifesaver when in need of quick cash.

App reviews talking about Funding Speed:

"...instant cash feature always helps me when I’m short on cash until next pay day!"

"Quick and straightforward. Was able to get quick cash for some groceries within just a couple minutes..."

"...instant cash feature is so clutch!"

Positive

99%

Negative

1%

Users praise Beem for its ease of use, highlighting how straightforward and user-friendly the app is for obtaining quick cash advances. Many appreciate the simplicity of the process, with instant cash being accessible with just a few clicks. The app is often described as reliable and convenient, especially in emergencies or when short on cash. However, a few users mention minor bugs and limitations on the amount that can be borrowed, but these issues don't overshadow the overall positive sentiment. The app's intuitive interface and quick approval process make it a favorite among users seeking hassle-free financial assistance.

App reviews talking about Ease of Use:

"...super easy to get instant cash with this app!"

"Easy to use, quick cash, money from games."

"...app very user friendly. Instant cash is quick and reliable."

Positive

99%

Negative

1%

Users praise Beem for its reliability, especially when it comes to providing quick cash advances in times of need. Many reviews highlight the app's ease of use and the instant cash feature, which consistently delivers funds without hassle. While some users mention occasional technical glitches, these are generally resolved quickly by customer support. Overall, the sentiment is overwhelmingly positive, with users appreciating the app's dependable service during financial emergencies.

App reviews talking about Reliability:

"...instant cash is quick and reliable."

"Beem is a great source for some quick cash, totally legit."

"...always there when I need the help"

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Beem reviews: complaints & concerns

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