Cash Advance Apps

FloatMe

FloatMe reviews: complaints & concerns

By Editorial Team
Last Updated: Apr 03, 2025

Although FloatMe holds an average lifetime rating of 4.7 on the App Store and Google Play store, it received a 4.3 rating from user reviews in March 2025. Some users did voice complaints about various aspects of the product though. Read on to discover these complaints, common concerns, and more.

What do FloatMe users complain about?

Out of hundreds of user reviews published in early 2025, here are some of the biggest frustrations shared:

  • Charged Subscription But No Advance: Dozens of users report being charged a subscription fee but then denied a cash advance.
  • Denied Advance Despite Meeting Requirements: Many users complain they are denied advances despite meeting all requirements.
  • App Errors and Technical Issues: Multiple users experience frequent app errors and technical issues that prevent them from accessing the app or obtaining an advance.
  • Unresponsive Customer Support: Several users mention lack of response from customer support when facing issues.
  • Charged After Canceling Membership: Some users are frustrated about being charged even after canceling their membership.

Overall, repeated charges without service and app issues dominate the dissatisfaction.

App reviews talking about Complaint:
"...makes you pay for subscription first then denies you the service they advertise..."
"I pay my subscription every month and remain in good standing with them …I have a good job that is connected to my bank account with them …but still they can’t kick down a measly 40 bucks..."
"...Kept charging me monthly yet wouldn't ever float me not even 30 dollars when I have an income of over 3k a month..."

Table of contents

What do FloatMe users complain about?Scam reportsOverdraft reportsWhat users say on other topicsComplaints about FloatMe

Scam reports

Even though FloatMe is a legitimate company, we found over a dozen recent reviews (out of hundreds analyzed) where users describe it as a scam. About 10 users explicitly call it a "scam" or "fraud," often mentioning they paid the $4.99 subscription fee but didn't receive the promised cash advances.

Several folks felt misled when they were told they were eligible for an advance, only to be denied after subscribing, or informed the service isn't available in their state. A few also expressed concerns about potential identity theft or issues linking their bank accounts after using the app.

Overall, many users feel tricked or let down, pointing to unwanted charges, unfulfilled promises, and trouble getting help from customer service.

App reviews talking about Scam:
"...makes you pay for subscription first then denies you the service they advertise..."
"This app makes it seem like you’ll qualify for loan , or a bit of cash even if you do have a steady income..."
"...they will take your subscription money and give you nada in return"

Overdraft reports

We found three overdraft-related complaints, with users reporting unexpected charges that caused their accounts to go negative.

One user says the app drafted on the wrong day, leading to overdraft and stress. Another mentions being charged a $3 fee that made their account negative, which then disqualified them from receiving a loan. A third user claims they were signed up for a subscription without consent, resulting in a negative bank balance.

App reviews talking about Reported Overdraft:
"...They drafted on the wrong day and caused my bank account to go negative..."
"I came to this app seeking a small payday loan, but instead, they charged me a $3 fee and made my account negative..."
"...Signed me up for their subscription and made my bank negative."

What users say on other topics

Positive
1%
Negative
99%
Many users complain about FloatMe's subscription model, expressing frustration over paying a monthly fee only to be denied the cash advance service they signed up for. The subscription fee, often cited as $4.99, is seen as a waste of money by users who feel misled by the app's promises. Some reviewers mention that despite meeting the app's requirements, they are still denied advances, leading them to label the app as a scam. A few users have managed to get refunds, but the overall sentiment is negative, with many feeling that the app takes their money without delivering the promised service.
App reviews talking about Subscription Model:
"...makes you pay for subscription first then denies you the service they advertise..."
"I pay my subscription every month and remain in good standing with them..."
"...they will take your subscription money and give you nada in return"

Complaints about FloatMe

In January 2024, the Federal Trade Commission (FTC) opened an investigation into FloatMe and found they had misled users with false promises of free and quick cash advances. They charged fees without delivering the promised services, made it difficult to cancel subscriptions, and discriminated against people receiving public assistance. In September 2024, the FTC announced it was sending over $2.6 million in refunds to customers affected by these practices.