Out of hundreds of user reviews published in early 2025, here are some of the biggest complaints about Vola Finance:

• Can't get an advance: Many users say they can't qualify for an advance despite meeting all requirements and having regular deposits.
• Tiny advance amounts: Dozens are frustrated that they can only get $20 advances that never increase, even after on-time repayments.
• No customer support: Numerous users complain they can't reach support or get any response to emails and messages.
• Technical glitches: About 15 users report issues with the app, including login problems and glitches during sign-up.
• Unexpected charges: Several warn about ongoing subscription fees even after canceling or deleting the app.
• Banks not accepted: Users are annoyed that common banks like Chime and Varo aren't supported, and even big banks like Chase are suddenly not accepted.
• Slow processing: Some mention advances and repayments take days to process, defeating the purpose of quick cash.
• Hidden fees: A few feel misled by upfront fees or being charged for tiers without being able to get an advance.
• Decreased limits: A handful report their advance limits were suddenly reduced without explanation. Overall, the inability to access advances and poor customer service seem to be the biggest issues.

Even though Vola Finance is a legit company, we found 30+ reviews published recently describing the service as scammy (for context, this is out of hundreds we analyzed). About 25 explicitly call the service a “scam”, “fraud”, or “thieves” while others mention forced charges or hidden fees that make them feel deceived.

Several users worry about identity theft or data misuse, and many say they never received the promised advances but still got charged. Multiple people report being unable to cancel subscriptions, facing surprise fees, and having trouble reaching customer service.

The overarching theme is that people feel scammed or financially harmed, often pointing to unwanted charges, difficulty in canceling services, and concerns over data security.

We came across eleven overdraft-related complaints, with most folks saying Vola charged their bank accounts earlier than expected, which led to overdrafts. Several users mention the app withdrew payments days before the agreed repayment date, causing their accounts to go negative and triggering NSF fees.

Some users tried adjusting their repayment dates to avoid overdrafts, but the app didn't seem to accommodate the changes, and support wasn't much help. Others report that even after they thought they'd paid back their advances, Vola still showed amounts owed or kept debiting their accounts, even after attempts to cancel or revoke authorization.

There are also complaints about unexpected fees, like a $3.99 charge that led to additional overdraft fees. Overall, many users are frustrated with unresponsive customer support and unexpected charges causing their accounts to be overdrawn.