By Editorial Team
Last Updated: Apr 03, 2025
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We went over the latest 400 FloatMe app reviews in April so you don't have to, and summarized them to tell you what users really think! 🧐
FloatMe holds a solid 4.7 lifetime rating from over 150k+ user reviews, reflecting strong satisfaction with the app. Recent reviews have been slightly less generous though, giving FloatMe a 4.3 rating in the last few weeks (as recent as March 2025). Read on to discover what users appreciate, common concerns, and more.
4.7
154K Reviews
Google Play
4.5
56K Reviews
iOS App Store
4.8
98K Reviews
On this page
Table of contents
Users say
Users find FloatMe helpful for obtaining small cash advances when they need them, particularly for expenses like gas or groceries. The initial advance amount is low, starting at $20, but can increase over time with responsible use and prompt repayments. However, many users are frustrated about the $4.99 monthly subscription fee, especially when they are denied advances after paying it. Common complaints include technical issues with the app, such as errors and difficulty logging in, and customer support can be unresponsive or hard to reach, causing further dissatisfaction.
👎Subscription Model
👎App Stability
👎Fees & Costs
Customer Support
Approval Process
👍Loan Amounts
👍Funding Speed
👍Ease of Use
👍Reliability
What users like most
Quick and easy cash advances
Users appreciate the app for providing fast and easy access to small cash advances, especially in emergencies.
Helpful in financial emergencies
Many users found the app to be a lifesaver during financial hardships, providing necessary funds when needed.
User-friendly interface
The app is praised for its ease of use and straightforward process, making it accessible for users.
Common complaints
Subscription fees without service
Users are frustrated with paying subscription fees without receiving the promised cash advances.
Technical issues and errors
Frequent technical errors and login issues prevent users from accessing the app's services effectively.
Limited loan amounts
Many users are dissatisfied with the low initial loan amounts, which they find insufficient for their needs.
Summary by feature
Positive
1%
Negative
99%
Many users complain about FloatMe's subscription model, expressing frustration over paying a monthly fee only to be denied the cash advance service they signed up for. The subscription fee, often cited as $4.99, is seen as a waste of money by users who feel misled by the app's promises. Some reviewers mention that despite meeting the app's requirements, they are still denied advances, leading them to label the app as a scam. A few users have managed to get refunds, but the overall sentiment is negative, with many feeling that the app takes their money without delivering the promised service.
App reviews talking about Subscription Model:
"...makes you pay for subscription first then denies you the service they advertise..."
"I pay my subscription every month and remain in good standing with them..."
"...they will take your subscription money and give you nada in return"
FloatMe customer service
Examining how FloatMe replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
FloatMe gets a fair number of complaints in recent reviews (about 15%), and some of these are quite harsh. They respond to all of these complaints, which not all apps do. Most of their replies are helpful, but sometimes they can be dismissive. FloatMe could improve how they communicate with unhappy users to better address their concerns.
Here are the detailed metrics:
3/5
Customer Service Score
Based on recent 400 app review replies
Complaints severity
22%
Ignore rate
0%
Negative tone
10%
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4.1
17K Reviews
Monthly fee
Free
Advance amount
$10 - $80
Eligibility
You must have verifiable income, verified card, use funds as specified.
Features
Instant cash advances up to $100, buy now pay later, earn rewards, bill management
3.7
39K Reviews
Monthly fee
$0.99
Advance amount
$5 - $1,000
Eligibility
US residents 18+ with bank accounts eligible upon Beem's assessment.
Features
Instant cash advances up to $1,000, flexible repayment, expense tracking, credit monitoring, tax filing assistance.
4.7
500K Reviews
Monthly fee
$8
Advance amount
$10 - $350
Eligibility
You must be 18+, with US bank account and steady income.
Features
Instant cash advances up to $350, no interest or credit checks, line of credit building credit history, automatic savings.