Grid Money holds a solid 4.4 historical rating from over 40k user reviews, reflecting general satisfaction with the app. Recent reviews have been less generous, giving Grid Money a 3.4 rating in the last few weeks (as recent as March 2025). Read on to discover what users appreciate, common concerns, and more.

Users appreciate that Grid Money provides quick and easy access to cash advances when they're in a pinch. Many find the application process straightforward and value the immediate help with unexpected expenses.

However, several users report technical issues with the app, such as glitches and problems connecting their bank accounts or debit cards, which sometimes prevent them from receiving funds. There are also complaints about the difficulty of canceling subscriptions, with some users experiencing ongoing charges even after attempting to unsubscribe. Customer service responsiveness is another common concern, making it hard for users to resolve issues promptly.

Overall, while the app is helpful for quick cash, technical glitches and customer support frustrations have been a downside for some users.

Around a third of recent Grid Money reviews are complaints, and nearly half of those are pretty harsh. Unfortunately, Grid Money responds to less than 8% of these complaints, leaving most users hanging. When they do reply, their responses are mostly neutral and rarely helpful. Grid Money could do a lot more to address user concerns and improve their customer support.

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